Housing Services

Tenancy Sustainment Officer

London

£18  

Per hour

Contract

 
Your Contact

Samantha Frewin

Consultant | Housing Management

 
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Tenancy Sustainment Officer – North London (Part-Time, 6-Month Contract)

We are seeking a dedicated and compassionate Tenancy Sustainment Officer to support residents in sustaining their tenancies. You will help residents maximise their income, access essential support, and overcome tenancy-related challenges. This role involves working across multiple housing associations, providing both remote and in-person support to residents.

Key Responsibilities:

  • Assist residents with welfare benefits, housing benefits, and disability-related support
  • Identify external support services and funding opportunities for residents
  • Maintain accurate case records and provide regular progress updates

About You:

  • Strong knowledge of the welfare benefits system
  • Empathetic, with experience in supporting vulnerable individuals
  • IT literate, with excellent communication skills
  • Previous experience in a similar role is desirable

Consultant | Housing Management

Samantha Frewin

In 2023, Sam became a valued member of Oyster, bringing with her a great sense of humour and her bubbly nature. Eager to make waves in the recruitment industry, her ambition and drive made her the perfect fit for our Housing Management team.
Your ambition is our ambition.
Your ambition is our ambition.
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