Are you passionate about helping others live independently? A Housing Association in London are looking for a dedicated professional to join their team, where you will play a crucial role in supporting individuals to manage their homes and navigate their independence.
Key Responsibilities:
- Assess new referrals to determine the support needed, helping customers maintain independence with respect to their dignity and confidentiality.
- Guide customers in managing their homes effectively.
- Assist with maximizing benefits, budgeting, managing debts, and handling forms, while connecting them to other agencies as needed.
- Help set up tenancies and source essential household items.
- Facilitate access to services from external agencies tailored to individual needs.
- Develop and regularly review personalized support plans with customers.
- Maintain weekly contact through visits, calls, emails, and texts.
- Keep accurate and up-to-date support files and write detailed support plans.
Housing Management:
- Ensure compliance with relevant legislation and internal health and safety procedures.
- Proactively safeguard customers by identifying and supporting those at risk, following strict safeguarding protocols.
- Work collaboratively with other teams to ensure consistent support across the organization.
If you have experience in this field, apply below!
Your ambition is our ambition.
Your ambition is our ambition.
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