Housing Services

Income Team Leader

South East England

£35  

Per hour

Contract

 
Your Contact

Samantha Frewin

Consultant | Housing Management

 
Your next role

It’s time for the next step.
You’ve earned it.

Are you a firm but fair leader with strong management skills and a background in income recovery? A Client in Surrey is seeking an Income Team Leader to bring stability and structure to a team that has lacked consistent leadership for a long period of time.

Key Responsibilities:

  • Lead and develop a team of Income Officers to ensure effective rent collection.
  • Provide structured training and guidance to improve team performance.
  • Oversee complex income cases, including legal possession actions.
  • Review and enhance income policies and procedures that have lacked attention.
  • Work collaboratively with internal teams and external agencies to support tenants.

What We’re Looking For:

  • Proven experience in income management within social housing.
  • Strong leadership skills, with a coaching and mentoring approach.
  • Knowledge of welfare benefits, rent collection, and legal processes.
  • Ability to review, improve, and implement policies and procedures.
  • A proactive and strategic mindset to bring long-term stability to the team.

Contract Details:

  • Hybrid working (office-based 2-3 days per week).
  • Temporary-to-permanent or long-term temporary contract.

If you're a proactive leader ready to bring stability and expertise to a dynamic income team, we’d love to hear from you.

Consultant | Housing Management

Samantha Frewin

In 2023, Sam became a valued member of Oyster, bringing with her a great sense of humour and her bubbly nature. Eager to make waves in the recruitment industry, her ambition and drive made her the perfect fit for our Housing Management team.
Your ambition is our ambition.
Your ambition is our ambition.

Request a call back

Speaking with one of our skilled recruitment practitioners is always a great first step. You can request a call back at a time convenient to you.

Please enter your full name.