To work in a performance-managed culture, to be responsible and accountable for delivering an excellent customer focused service and meeting service objectives.
HOUSING ASSISTANT
£17.00PHR - 35HRS PW
IMMEDIATE START - TEMP TO PERM
OFFICE BASED IN NORTH EAST LONDON
Be the first point of contact for housing services on reception, receiving enquiries from customers in person, by telephone, by letter and electronically, and provide information and advice on housing services aiming to resolve problems immediately where possible.
1.) Develop and maintain a good working knowledge of housing services and procedures and ensure procedures are followed when dealing with customer enquiries and requests.
2) Provide a strong customer focused service and deliver housing services to a diverse community in a professional and courteous manner.
3.) Monitor property rent accounts, send letters, making agreements to pay and update records for straight forward low-level arrears cases as directed by the Housing Manager.
4.) Monitor housing applications and housing benefit notifications.
5.) Basic office support and administration.
Consultant | Office Support
Sophie Power
More Opportunities
2
Find the job you’re looking for in Office Support. Or call us for the latest opportunities.
Request a call back
Speaking with one of our skilled recruitment practitioners is always a great first step. You can request a call back at a time convenient to you.