Office Support

Customer Service Advisor

London

£17.00ph  

Per hour

Contract

 
Your Contact

Colby Robinson

Principal Consultant | Office Support

 
Your next role

It’s time for the next step.
You’ve earned it.

Due to a new exciting project with a Housing Association based in South East London, we are currently seeking 2 x Customer Service Advisors.

Contract length - 3 month initial

Purpose of contract - To support the Customer Service & Repairs Line

Essential experience required - Housing, Repairs & Maintenance and Call Centre

Working pattern - Hybrid (minimum 1 working day in the office, SE London)

Day to day:

  • Provide the first point of contact for customers, via incoming telephone calls and mailbox
  • Promptly and efficiently resolve all housing related queries
  • Log reactive repairs and planned works including defects
  • Chase contractors for updates
  • Manage arrears & rent queries
  • Provide reception & switchboard services
  • Maintain high standards of probity and confidentiality
  • Carry out all other duties as may be reasonably be assigned

Required immediately, apply with CV attached now.

Principal Consultant | Office Support

Colby Robinson

She’s incredibly personable and communicates well and with honesty. She knows her clients and candidates back to front, so she always knows who to call. Not to mention, her life motto is positive things happen to positive people, and she applies that everyday at work without fail.
Your ambition is our ambition.
Your ambition is our ambition.
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