Community Manager - PBSA

Picture this: a brand new, state of the art student accommodation building with 552 beds, ready to welcome students from around the world. The buzz of new arrivals, the excitement of fresh starts, and the opportunity to create a vibrant community from day one.

Now, imagine yourself at the heart of it all, leading the charge to turn this stunning new building into more than just a place to stay—it becomes a thriving, dynamic student home filled with unforgettable memories. If this sounds like your dream role, then jump on board the ship!

They're a rapidly growing PBSA operator and developer on an ambitious journey to mobilise 12 new assets across the UK in the next couple of years. And their latest launch—a brand-new, 552-bed property is just the beginning.

As their Community Manager, you’ll have the unique opportunity to shape the culture and spirit of this brand-new student hub from the ground up. You’ll be the face, the energy, and the driving force behind creating a space where students don’t just live—they thrive!

What You’ll Be Doing:

• Create a welcoming community that feels like home, encouraging memorable stays, rebookings, and referrals.
• Plan engaging events to boost resident satisfaction and strengthen ties with universities and local organisations.
• Support the General Manager in health and safety compliance, maintaining high operational standards.
• Lead and mentor your team, providing feedback, development plans, and fostering a positive, values-driven work environment.

What They're Looking For:

• A natural people-person with a passion for community building and resident engagement.
• Experience in PBSA, hospitality, or a similar customer-focused role.
• Proven skills in event planning, social media management, and customer service.
• A can-do attitude, with the flexibility and resilience to thrive in a fast-paced, ever-evolving environment.
• Familiarity with CRM and booking systems.

We are looking to attract talent from all areas of the property industry for this position. We endeavour to have a fair recruitment process. So apply in any way that suits you: text message, video message, CV - the more creative the better.