Employer FAQ's

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Are you an employer who needs a question answered? The below answers might help

Answers to your most commonly asked questions

If you can't find what you are looking for request a call back via the form below.

You can call us directly on 0207 766 9000 where we will be able to discuss the vacancies you have. Alternatively, you can request a call back via our website.

Our team of experienced Consultants will be more than happy to discuss the differences with you. Just call us on 0207 766 9000.

Firstly, please check your junk folder. The email comes from a "no-reply" email as it is automated from our timesheet portal. If it's not there, email your consultant at Oyster and accounts.group@oysterpartnership.com or call us on 0207 766 9000 and we can re-send the log ins.

Let your Oyster Consultant and your employed contractor know so that they can select the 2nd approver to approve the contracts timesheet. If there isn't a 2nd approver set up then please let Oyster know who you'd like to approve your contractors timesheet in your absence.

You will be sent log ins from an automated email from Oyster Time, which is our timesheet portal. You'll need to verify your account in order to use it. Once you've done this you can log in and approve the timesheet.

Please email our team on accounts.group@oysterpartnership.com and we can do a reset.

Please email our team on accounts.group@oysterpartnership.com and we can apply this to the necessary invoices.

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Answers to your most commonly asked questions

I’d like to speak to a Consultant at Oyster about working with you to fill a role. What do I need to do?

I don’t understand the difference between contingency or retained assignments, who can I speak with about this?

I have a contractor starting in my team and I haven’t received log in details to authorise their timesheet. What do I do?

I authorise timesheets for contractors in my team, but I am going on holiday for two weeks, what should I do?

How do I approve a timesheet?

I have lost my password to the timesheet portal - how can I reset this?

I have PO Number – who do I need to give this to?

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